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Sunday, June 26, 2005

Breach vs Theft

After I read the news of the theft of customer data in call centre of India, I thought, what is the similarity between the two? MasterCard has claimed their leakage of accounts data was the result of a security breach. In my view, they resemble to one another. CardSystem held the responsibility to process transactions from Visa, American Express, and MasterCards, its employees could sell accounts data to make a profit, couldn’t they? I know it looks better to blame a (non-existent) third-party at least on the paper, however, you couldn’t make it worse when losing 40 million of accounts.

Earlier, both Citigroup and UPS gave us a laugh by losing their backup tape; they employ the best people in the industry and still, couldn’t make extra copies of the same tape or even encrypt the data. I wouldn’t blame Royal Mail when they lose my important parcel next time.